Resume

If Money Were No Object What Would You Do?

The answer to that question holds the key to one's happiness. This page is my key.

While this page is a digital resume, it serves just as much to showcase who I am personally as it does professionally. My continuous desire to grow has taken me from internships and "go-fer" jobs to being a successful business leader negotiating multiple 5 figure deals. Whether it has to do with that, my eagerness to take on multiple leadership positions at a time, or that time I jumped out of a plane 14,000 feet above sea level, these are the things that make me who I am. If you'd like to know more just ask.
    1. 91.5 WJUL/WUML - Lowell, MA
    2. On-Air Talent 2002 - 2005
    3. • Produced all music beds and audio features
    4. • Jockeyed Discs for a 3 hour long all local music show
    5. • Created initial concept, branding, and cooperative marketing strategies

    7. Phoenix Media Communications Group - Lynn, MA
    8. Production/Music Department Intern (WFNX) 1998 - 1999
    9. • Mixed phone feed/music bed commercials
    10. • Dubbed commercials from reel or computer to cart
    11. • Alphabetized CD's and other "go-fer" duties for the music department

    13. Connecticut School of Broadcasting - Wellesley Hills, MA
    14. Diploma Earned 1996
    15. • Voiceover Training
    16. • Audio/Video Production
    17. • Audio Engineering Overview

    1. Audio Cotton - Brockton, MA
    2. Principal 2006 - 2015
    3. • Coordinated on-site custom t-shirt events generating thousands of dollars of revenues
    4. • Worked with mutiple clients to combine up to 5 branding options per event
    5. • Set designed and implemented POP marketing and event takeaways
    6. • Conceptualized and implemented a virtual merch booth strategy

    8. TRP Marketing - Boston, MA
    9. Volunteer/Volunteers Coordinator/Conference Assistant 2001 - 2005
    10. • Created and maintained the volunteer directory
    11. • Set up, and ran Starbucks singer/songwriter competitions
    12. • Acted as a conference/trade show for over 100 industry companies
    13. • Handled processing and screening of music showcase submissions
    14. • Procured, organized, and coordinated 70+ volunteers, at over 20 event locations
    15. • Managed event by setting up music showcases, tradeshows, industry panels, and awareness events

    17. University of Massachusetts Lowell - Lowel, MA
    18. Campus Entertainment Venue Planner and Promoter 2001 - 2004
    19. • Booked and promoted events and venue
    20. • Responsible for event and venue management
    21. • Created a steady program of events for campus venue
    22. • Publicized events and venue with campus print and radio campaigns
    23. • Created funding proposals and long-term marketing/business plans for venue

    25. 91.5 WUML/WJUL/WLTI - LOWELL, MA
    26. Director of Concerts 2002 - 2003
    27. • Managed publicity and promotions for station and related events
    28. • Organized/managed the "2002 WJUL Rock for Tots" raising hundreds of dollars for Toys for Tots

    1. University of Massachusetts Lowell - Lowell, MA
    2. Bachelor: Music Business, Minor:Business 05/2005
    3. • National Association of Music Merchant's Scholarship

    5. Massasoit Community College
    6. • Various business and communication courses taken

    1. • Have over 400 CDs
    2. • Climbed up a 5,269 foot mountain
    3. • Climbed out of 450 foot deep cave
    4. • Jumped out of a plane flying at 14,000 feet
    5. • World champion video game player (Schizoid)

    1. TRP Marketing - Boston, MA
    2. Public Relations Intern 2005 - 2005
    3. • Connected sponsors with festival management
    4. • Managed marketing/public relations campaigns to The NEMO Festival

    6. Music and Entertainment Industry Student Association - Lowell, MA/New Orleans, LA
    7. Director of National Public Relations 2003 - 2004
    8. • Executed stopgap strategy to attain new membership
    9. • Created PR plan/media kit drafts to increase the number of member chapters nationwide

    11. Music and Entertainment Industry Student Association - Lowell, MA
    12. Director of Chapter Public Relations 2001 - 2004
    13. • Designed club promotional items and newsletter
    14. • Handled publicity for MEISA and MEISA related events
    15. • Maintained ongoing development of club marketing plans
    16. • Actively reached out to new members helping triple new membership

    18. The Planetary Group - Boston, MA
    19. Assistant to Office Manager Summer 2001
    20. • Managed fan and industry databases
    21. • Conducted targeted promotions and public relations for clientèle
    22. • Handled mass mailings and print campaigns for musicians and the Mikey Dee Musicians' Benefit Trust

    1. Internal Revenue Service - Andover, MA
    2. Seasonal Contact Representative 2014 - 2015
    3. • Maintained, managed, documented, and tracked accounts valued upwards of $10M
    4. • Made determinations through sound judgment to resolve caller disputes and delinquencies
    5. • Provided exceptional service scoring a 100% nationally reviewed call within weeks of service
    6. • Created and presented cost-cutting techniques that would save the company $200,000+ a year
    7. • Developed, analyzed and evaluated information across multiple software and database systems
    8. • Personally created/provided training for Excel-based job aids and a collaborative digital notebook

    10. Audio Cotton - Brockton, MA
    11. IT Manager 2006 - 2015
    12. • Created and executed all strategic and tactical IT plans
    13. • Replaced circuit boards and other internal parts a $20,000 printer
    14. • Set up and maintained VOIP equipment saving the company over $3,000
    15. • Continually learned new software to achieve overall company development goals
    16. • Manage all software systems and licensing to optimize maintain worker productivity
    17. • Administered all hardware service plans to ensuring a near 100% uptime for all devices
    18. • Administered and maintained user accounts, migrations, and access to company systems
    19. • Constructed Enterprise Data Plans/Systems, saving the company well over $1000 per year
    20. • Troubleshooting and maintenance of 5 multi OS workstations, 4 printers, and 3 mobile devices
    21. • Learned PHP/MySql to create/maintain product database and company's first dynamic website
    22. • Manage office networks for, Internet access, printing, scanning, and remote data access/syncing
    23. • Integrated shipping services across all hardware and software systems reducing overall workload

    25. Best Buy - Brockton, MA 2007 - 2013
    26. Microsoft Advisor/Geek Squad Support
    27. • Set up and maintained over 30 laser and inkjet printer displays
    28. • Devised creative award-winning solutions to solve over 10,000 customer technical problems
    29. • Learned/coached, tech knowledge and advanced Microsoft features to customers/associates
    30. • Established and maintained in-store networks including hotspots, WiDi, and Wi-Fi direct printing
    31. • Executed OS deployments for 60+ computers against tight deadlines and low product availability
    32. • Managed store-owned hardware and software troubleshooting, maintenance, and support tickets

    34. Reebok - Stoughton, MA 1996 - 2005
    35. Stockroom Coordinator, Sales Department Head, Lead Cashier, Sales Associate
    36. • Performed general troubleshooting and fixes for 2 handheld devices and 7 workstations

    38. Olympia Sports - Canton, MA
    39. Sales/Assistant Manager/Keyholder 2005 - 2007
    40. • Troubleshooting and maintenance of all Point of Sale systems functionality and network connectivity

    1. Audio Cotton - Brockton, MA
    2. Principal 2006 - 2015
    3. • Handled continuous client development and new account acquisitions
    4. • Accurately managed over $100,000 of inventory and customer accounts
    5. • Concurrently managed up to 8 print jobs along with all other business aspects
    6. • Developed long and short-term business plans securing a lease and available capital of over $35,000

    8. Reebok - Stoughton/Randolph, MA 1996 - 2005
    9. Lead Rockport Associate 2013 - 2014
    10. • Responsible for the receiving, organization, and merchandising of all Rockport Product
    11. • Created, maintained, and communicated store specific initiatives to the team to help increase sales

    13. Stockroom Coordinator, Sales Department Head, Lead Cashier, Sales Associate 1996 - 2005
    14. • Coordinated $1,000,000 stockroom and a 5 person team
    15. • Undertook lead cash register duties and deposit handling
    16. • Developed and implemented strategies creating the the lowest levels of clearance in store history
    17. • Created a footwear mismate process, decreasing cut-outs by 50% and saving the store over $10,000
    18. • Managed the 2 largest departments when the store was the highest sales ranked store in the company

    20. Administrative Support/Mail Coordinator 1998 - 1999
    21. • Processed all weekly mail packets to retail stores from corporate headquarters
    22. • Provided general support to Retail back office and Operations and Marketing personnel
    23. • Assisted marketing leads to devise and implement marketing efforts to increase sales in a stalled consumer base

    25. Olympia Sports - Canton, MA 2005 - 2007
    26. Assistant Manager, Keyholder 2005 - 2007
    27. • Responsible for store management and operations
    28. • Through effective team coordination the store exceeded sales goals for most of 2007
    29. • Trained and coached associates to ensure they were able to provide exceptional service

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